Most frequent questions and answers
– extensive early socialization, and handling (including ENS – early neurological stimulation and Puppy Culture)
– crate and potty training
– certified vet health check/report
– 1st round of vaccination
– age appropriate deworming
– microchip and registration
– 2-year Health Warranty
– 1 Month of Trupanion Health Insurance Coverage
– 2 year health warranty on their purchase
– Puppy Starter Kit (leash and collar, clicker, toys, treats, Puppy Primer Book, blanket with mama’s scent)
– Registration with the Goldendoodle Association of North America (GANA)
– Packet of health, grooming and training info
– Lifetime of customer support*
All of our breeding dogs are screened for testable genetic diseases and conditions relevant to their breeds. We submit all testing to the Goldendoodle Association of North America for verification and abide by their code of ethics. While it is simply impossible to prevent all possible health conditions in living creatures, we do everything in our ability to breed the healthiest dogs we can. In the event, a pup is found to have a condition, we do offer a money-back warranty.
Initial Guarantee: (72 hours) – click here to read:
In preparation for going to their new homes, all of our puppies will be checked by a licensed veterinarian and certified in good health. Shining Star Doodles guarantees that to the best of our knowledge, all pups are in good health at the time of delivery. We strongly encourage all Buyers to take their puppy to a licensed veterinarian within 72 hours of possession.
If the veterinarian finds a life-threatening or substantially life-altering condition in the Puppy, the Puppy will be replaced with another Puppy or equal value within one year. A letter from the veterinarian is necessary as evidence of the Puppy’s condition. If a replacement puppy cannot be provided within one year. a refund of up to 50 percent of the puppy price will be refunded. Seller reserves the right request a second opinion.
Shining Star Doodles and their vet have taken measures to ensure that all common puppy aliments, such as worms, giardia, coccidia, flea, and mites are avoided. The puppy has been examined and any of the above issues have been prevented or treated. The above conditions are not covered under this warranty.
Please Note – All our puppies have had age-appropriate vaccinations against Parvo and other highly contagious diseases, but since the nature of this illness is unpredictable we ask you to keep your puppy off public grounds (such as parks, sports fields, commonly used streets, beaches, veterinary clinics, etc.) until he/she has completed all puppy vaccinations which it is about 16 weeks of age. Even though your puppy has had some of its vaccinations and been dewormed, not all pet owners vaccinate their animals which puts your puppy at risk of exposure. If you do need to take your puppy into a public area such as the veterinary clinic, please carry your puppy in your arms or in a pet carrier for prevention. DO NOT PUT THE PUPPY ON THE GROUND. The guarantee becomes void if an illness should occur due to the above conditions not being met.
This 72-hour guarantee does not cover “change of mind” circumstances.
Shining Star Doodles will not be held responsible for the illness or death of any puppy which is found injured due to neglect, malnourishment, dehydration, accident-related, or abuse; that could have been prevented and treated by the puppy’s owner.
* Lifetime Support Fine Print:
We are not certified dog trainers or behavioral specialists. Our support is limited to brief online interactions and phone conversations. This support does not replace training. Attending training classes and/or working with a professional trainer is highly recommended.
e diagnosis would have to be made before the dog’s 2 years birthday (24 months) and by a certified veterinarian. Testing and examinations are at the cost of the buyer. Any information and results pertaining to this condition will need to be provided to Shining Star Doodles as proof of diagnosis (including X-rays). Shining Star Doodles reserves the right to a second opinion from a certified veterinarian. If the licensed veterinarian confirms this diagnosis and requires treatment, Shining Star Doodles would provide one of the following without requiring the return of the original dog:
- Up to 50% of the original purchase price of the puppy paid towards specialist-recommended treatment.
Server life-altering genetic diseases include:
*Hip Dysplasia (Note: This diagnosis would need to prove this is severely life-altering and would affect the quality of life. This diagnosis would need to be made by OFA or Penn)
*Serious genetic eye diseases such as Progressive Retinal Atrophy. (Note: This diagnosis would need to prove this is severely life-altering and would affect the quality of life. This diagnosis would need to be made by an ACVO certified veterinarian)
Please note: If the condition was caused by an injury from training, play, or any other activity; the guarantee becomes void. *We recommend you to not allow your puppy to do extensive running, jumping off things (steps, couches, beds, etc.), or hard play before the age of 2. A dog’s body is growing and shifting up until the age of 2 and the above activities can affect the way its body will be formed.
Shining Star Doodles will not be held responsible for the illness or death of any dog which is found injured due to neglect, malnourishment, dehydration, accident-related, or abuse; that could have been prevented and treated by the dog’s owner.